Intuit AI chief looks beyond the SaaSpocalypse

As the dust settles on Tax Day 2026, Intuit's chief AI officer envisions not a SaaS apocalypse but a SaaS transformation enabled by AI agents, with an emphasis on human-AI collaboration and predictive capabilities. In this interview, he shares data on the results of Intuit's AI strategy so far in millions of customers and transactions, cost savings, ROI and accuracy rates.

Featuring: Ashok Srivastava, senior vice president and chief AI officer, Intuit

In today’s episode, we’ll cover…

• What Srivastava's experiences with data analytics at NASA and Intuit have in common
• The importance of AI skepticism in agentic development
• Best and worst-case scenarios for agentic AI in 2026

And more!

References:

• SaaSpocalypse? Maybe not, but SaaS applications are changing
• Intuit's Ashok Srivastava, on AI agents' new frontier
• Finance platform Intuit intros generative AI capability

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